Terms and Conditions

Bookings for self-catering accommodation are accepted subject to the following Terms and Conditions

• A debit card, bank transfer or cheque deposit secures your reservation
• The balance is payable by debit card or bank transfer 28 days before arrival
• Electricity is typically metered and charged for on departure
• In the event of a cancellation the deposit is non refundable. 100% of the balance due is payable if less than 28 days notice of cancellation is given unless we are able to re-let the Cottage. You are strongly advised to take out insurance to cover the cost of your holiday
• All bookings are from 4.00 p.m. on the day of arrival until 10.00 am on the day of departure
• The person from whom the deposit has been taken is authorised to agree the terms and conditions on behalf of all persons in the party
• The maximum number of guests allowed in each Cottage is not to exceed that stated on the Cottage pages nor the number requested on the initial enquiry (save with the Owner's prior approval) 
• We must ask you to report and pay for any damage or breakage in your Cottage during your stay and will ask for your credit card details upon arrival which forms part of our guest registration form. We may also ask for a deposit to be paid when booking, this will be returned at the end of your stay if everything is in order  
• Guests are asked to leave their Cottage clean and tidy when vacating and to comply with the Departure instructions to be found in the Cottage folders. An end of stay cleaning charge may be charged for if this is not done
• We operate a NO SMOKING policy within the Cottages
• We regret No Pets (save that one well behaved dog may be permitted in Hayloft provided they stay downstairs at all times). This will incur an additional charge of £5 per night
• Whilst every care is taken to ensure that our web site details are correct, the Owner's cannot be held liable for any reasonable changes and alterations made. The Owners are relieved of any liability for any loss or damage to the property of guests (including vehicles) incurred during their stay. Liability for harm to guests is also expressly excluded (save to the extent that any such harm is shown to have been caused by the Owners' negligence). All guests are advised to carry adequate insurance cover for the duration of their stay
• Wi-Fi /internet connection is avaialable in the Cottages but continuity of service cannot be guaranteed 
• It is the intention of the Owners that Frith Farm House provides a relaxing holiday environment. We therefore ask our guests to behave in an appropriate and considerate way at all times and the Owners' reserve the right to decline accommodation or to ask guests to leave (without compensation) when, in their reasonable opinion, such action is necessary
• The Owners are entitled to reasonable access to the Cottages to effect repairs or to inspect them
• Access to the swimming pool is at the times advised or as agreed with the Owners.  Children under the age of 14 years must be supervised by an adult at all times.